What if I don’t receive a booking confirmation email after being charged?

If you haven’t received a booking confirmation email, there are several possible explanations:

  • The confirmation ended up in your spam folder instead of your inbox
  • You entered the wrong email address when making the booking
  • Your inbox is full
  • It’s taking us a little longer than usual to process your booking

If over an hour has passed since you booked and you still can’t find a confirmation in your inbox or spam folder, please contact us.

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Gotogate / Flight Network Ltd, 145 King St. West Suite 2850, Toronto, Ontario, Canada, M5H 1J8 Corp. ID no. 89322 6712 VAT nr: 89322 6712 RT0001
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